Professional services

HS Consulting Group is committed to bringing you a consistently high level of service. We are an indispensible asset to over 200 successful enterprises.

WE CAN help you TO

Get it done right the first time!

"The GoldMine Guru"

(781) 481-9240

GoldMine support, service, sales

HS Consulting Group is a value-added Customer Relationship Management (CRM) Solutions Provider.  We bring our experience in software consulting, customer service, technical support and training to help our clients build and maintain lasting, successful business relationships.

Installation

Whether you are upgrading from an older version, migrating from an obsolete system or installing a new GoldMine solution, the HS Consulting Group team will Get It Done Right The First Time!  Each member of our technical team has gone through rigorous manufacturer training and has completed certifications as Certified GoldMine Technicians, Implementers, and Trainers.

CONFIGURATION

GoldMine is a very robust product.  From adding a field, to creating a multi-level telemarketing automated process, our certified technicians can get the job done accurately and cost effectively. 

TECHNICAL SUPPORT

We offer a wide range of support options from basic telephone/remote support to customized on-site visits.  HS Consulting Group can design a support program that fits your business needs and budget.  

CUSTOMIZATION

Sometimes an “out-of-the-box” solution is not right for an organization.  Let us help you customize GoldMine to fit your specific CRM goals and business rules.  From creating custom fields and tabs to simplifying the user interface, HawkerSystems has the skill set and real-world experience to make GoldMine easy to use and tailored to your business’ workflow. 

INTEGRATION

Teamwork is not just for employees.  It is also important that various software packages work well together.  Let our experienced GoldMine technicians integrate your Outlook, Word, Excel, QuickBooks, PDA and other key systems with GoldMine for a 360° methodology to true Customer Relationship Management. 

TRAINING

Different users require different training programs.  HawkerSystems offers a wide variety of choices such as - on-site training, public and private classes and even individual coaching.  Let us help you to determine your training needs and together we can customize a training program that is right your organization. 

DATABASE MANAGEMENT

Small companies without the need or budget for a full time GoldMine administrator can appreciate HawkerSystems remote database management options.  Our team will work with you to develop a weekly, monthly or quarterly session (on- or off-site) where all routine maintenance and systematic back-ups, that keep GoldMine running smoothly and efficiently, are performed for you.